Where is my order?

You will receive an e-mail from us with the UPS tracking information no later than the morning after shipment. The UPS tracking page will display a delivery date and estimated time arrival.

If by the end of the scheduled delivery day, your package has not arrived, please reach out to customerservice@fossilfarms.com or call us at 973-917-3155. If the office is closed, please leave your name, order number, and information & we will get back to you as soon as possible.

You can also attempt to call UPS Customer Service: 1-800-742-5877