The product I received is under the advertised weight. How do you compensate for that?

Fossil Farms' products are raised in a variety of ways: wild, free range, free roaming, cage free and without the use of antibiotics, steroids or hormones, so fluctuation in weight and size is common.  When you experience a Fossil Farms product, you are ensured that every effort is taken to guarantee the health and welfare of the animal has been maximized by being raised in a natural environment.

In the event the weight variation is beyond acceptable amounts, we will refund you for the missing weight.   Please email customerservice@fossilfarms.com or call us at 973-917-3155.

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